We respect your privacy and are firmly committed to securing your information. This policy outlines the types of information collected, uses, sharing practices, and explains your rights under South African law.

Information Collected

Information is collected through forms, website usage, and communications.

• Contact and identification details when submitting forms or making requests.
• Technical data including browser type, device, IP address, and usage patterns.
• Preferences and interaction history regarding our website or communications.
• Any other information you willingly provide when consulting with us.

How Your Data Is Used

We use your data solely to respond to inquiries, provide services, or improve the website.

• Processing your requests and managing project-related communication.
• Personalizing service recommendations based on your needs.
• Improving website, services, and user experience over time.
• Fulfilling legal obligations under South African data law.

Lawful Basis for Processing

We collect and process only as required for expected services and communications.

Your personal data is processed with your consent, for legitimate service provision, and in accordance with applicable regulations. Only information needed to manage your inquiry or relationship is retained.

Data Sharing

We never sell or share your personal information outside business purposes.

• Information is shared internally on a need-to-know basis to respond or deliver services.
• Data may be disclosed when legally required, for example, regulatory compliance or by court order.
• Third-party processors are contracted only to support core activities under strict confidentiality obligations.

Data Security

We employ administrative, technical, and organizational measures to protect information from loss, misuse, or unauthorized disclosure. While no method is infallible, our security practices are updated regularly in line with best practices for South Africa.

Your Rights

You may request access, correction, or restriction of your personal data at any time.

• Access the data we hold about you and request corrections.
• Request restriction or deletion of specific personal details, if permitted by law.
• Withdraw your consent for processing and opt out of communications.
• Raise concerns about your information by contacting us directly.

Use of Cookies

Our site uses cookies to support basic functionality and optimize user experience. See our cookie policy for full details.

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Get in Touch

For any privacy or data handling questions, use the contact details provided below.

Policy Changes

This policy is periodically updated to reflect changes in requirements or best practice.